⭐ GeniusAiTech Rating: 4.6 / 5
Strong value for SMB chatbots: Fast setup + multi-channel support
Expertise.ai Review 2025: Expertise.ai (formerly ChatSimple) is an AI chatbot platform that helps businesses capture leads, qualify prospects, and automate support across websites and messaging apps. It’s built for SMBs who want real results fast — without hiring a developer.
Before choosing a website chatbot, it’s important to understand what problem you want to solve. This guide on choosing the right AI tool can help clarify your decision.
Why Choose Expertise.ai?
Expertise.ai makes chatbots accessible for small and mid-sized businesses. With its drag-and-drop builder, you can launch automated sales and support workflows in minutes — no coding required.
Expertise.ai Features
- No-code chatbot builder with AI-generated responses
- Lead capture + CRM and email automation
- WhatsApp, Website, Messenger, and Instagram support
- Analytics dashboard for conversions and engagement
- Trains on your FAQ and site content for personalization
Standout Feature: No-Code Training + Multi-Channel Deployment
Train Expertise.ai on your pages and FAQs in a few clicks — then deploy everywhere your customers message you.
- Why it matters: Turn more visitors into leads 24/7.
- Best for: SMBs, ecommerce shops, service providers.
- Try this: Auto-route hot leads to your sales inbox.
Pros & Cons
- Fast setup with no technical skills needed
- Affordable for SMB lead automation
- Multi-channel engagement boosts conversions
- Improves response time & customer satisfaction
- Advanced automation only on higher tiers
- UI not as sleek as enterprise chatbot platforms
Expertise.ai Pricing (2025)
| Plan | Monthly Price | AI Sessions | Training Items | Support |
|---|---|---|---|---|
| Trial | Free | 10 | 50 | Basic |
| Pro | $120 | 1000 | 500 | Basic |
| Business | $800 | 5000 | 1000 | Priority |
Compare with CustomGPT.ai Review or explore more in our Chatbots & AI Assistants section.
Written by Philippe Loutfi — data analyst with 20+ years of experience, specializing in practical AI tools.